Shipping Information


I just placed an order, when will it be shipped?
Please allow 1 - 3 business days of processing and production time for your order to ship out. 

How long is the shipping time?
International Orders will be shipped depending on the fulfillment center the product is from.

                                          Average shipping time

 United States / Canada

 7 - 20 days

 United Kingdom / Northern Ireland

 7 - 15 days

 Australia / New Zealand

 7 - 20 days

 France / Italy / Germany

 10 - 20 days

 Hong Kong

 3 -7 days

 Singapore / Malaysia

 3 -15 days

 Others

 7- 45 days

 

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

What is the shipping cost? 
We provide worldwide free shipping for any order over USD 50 and charge USD 6.99 as shipping cost for orders under USD 50.

Will I received a tracking number? 
We provide tracking for every order. The tracking number will be sent to you by email once your product is ready to ship. You can cross check your order delivery status from our " Track your order " page by the tracking number provided.

Each individual product may be shipped from different fulfillment centers across the world.

I have entered an uncorrected address, how can I change it? 

If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at cs@homybee.com. If the address is wrong, we can correct this within 24 hours.

My item arrived damaged, what can I do?
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.

If this happens to you, please contact us at cs@homybee.com

    - Your order number.

    - A picture of the damaged product.

Once received, we'll be happy to send out another free of charge.

For further questions

Please feel free to contact us at cs@homybee.com and we will do our best to reply within 24 hours.